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Business connectivity and communications Serving growing markets across the Southeast and Texas
Broadlink
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Voice & Unified Communications

Work together from anywhere.

Broadlink brings 3CX, Microsoft 365, Teams, and Teams Phone into a communications environment designed around your people, locations, and customer experience.

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One communications practice

Licensing is only one part of the solution. Broadlink can help plan tenant readiness, calling architecture, number migration, devices, implementation, user adoption, and managed support.

Communication platforms

Choose the experience that fits your organization.

3CX
Broadlink UC powered by 3CX

A flexible business phone system.

Hosted calling, mobile and desktop apps, call handling, meetings, messaging, and customer-facing communications in one platform.

  • Auto attendants, ring groups, queues, and reporting
  • Number porting and SIP/PSTN planning
  • Desktop, mobile, browser, and supported desk phones
  • Licensing sized by simultaneous-call requirements
Assess a 3CX solution ->
MS
Microsoft 365 & Teams

Productivity and collaboration, coordinated.

Microsoft licensing, tenant services, identity, security, collaboration, and managed administration aligned to the way your team works.

  • Microsoft 365 licensing and tenant setup
  • Email and collaboration migration planning
  • Teams governance, security, and adoption
  • Ongoing administration and support
Plan Microsoft 365 ->
TP
Teams Phone

Bring business calling into Teams.

Add cloud-based phone capabilities to the Teams experience with the right PSTN path and migration plan.

  • Teams Phone readiness and licensing
  • Calling Plan, Operator Connect, or Direct Routing design
  • Phone numbers, porting, emergency calling, and devices
  • Call queues, auto attendants, rollout, and support
Assess Teams Phone ->

Platform, license, calling, hosting, number, device, feature, and support availability is subject to partner terms and final solution design.

Assessment-led delivery

Designed around how your organization communicates.

Before proposing a package, Broadlink will establish the operational details that determine licensing, architecture, migration effort, and support.

01

People and locationsUsers, sites, remote work, departments, and growth.

02

Calling patternsBusy-hour calls, queues, contact-center needs, and reporting.

03

Current environmentMicrosoft tenant, phone system, numbers, devices, and integrations.

04

Migration and supportTimeline, porting, training, governance, and ongoing ownership.

Broadlink managed services

From planning through adoption.

A successful communications project is measured by what happens after the licenses are assigned.

Discover

Requirements

Document users, workflows, dependencies, and success criteria.

Design

Architecture

Size licensing, calling, network, security, and resilience.

Deliver

Migration

Configure, test, port, train, and move users through a controlled plan.

Manage

Support

Administer changes, troubleshoot service, and improve the environment.

Connect communications and connectivity

One plan for the network and the conversations it carries.

Broadlink can coordinate the Internet foundation, resiliency, calling platform, Microsoft environment, and managed support.

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