Broadlink digital voice services
Broadlink Voice. Business calling made clear.
Reliable digital voice for offices, teams, and multi-location organizations—designed, delivered, and supported through Broadlink.
Voice from Broadlink
Broadlink Voice gives businesses a modern path for everyday calling without forcing every organization into the same communications stack. We begin with your locations, numbers, users, workflows, and continuity needs, then define the right service configuration.
Digital voice capabilities
Essential business calling, built around how your team works.
We will help you choose the features your team actually needs and review everything with you before installation.
A professional voice experience.
Keep business conversations clear and organized across individual users, departments, and locations.
- Inbound and outbound business calling
- Caller ID, call waiting, forwarding, and transfer
- Voicemail and voicemail-to-email options
- Hunt groups, schedules, and routing options
Plan the numbers customers already know.
Broadlink can coordinate new numbers and eligible number-porting requests as part of the implementation plan.
- Local and toll-free number options
- Number inventory and porting coordination
- Department and location-based assignments
- Emergency calling information by service location
Keep the business reachable.
Design call handling around office schedules, remote work, important teams, and unexpected interruptions.
- Simultaneous and sequential ring options
- Remote and mobile calling options
- After-hours and overflow routing
- Continuity planning for key business lines
Everyday call handling
Call hold, call waiting, transfer, three-way calling, and convenient redial options.
Caller information
Caller ID, caller-name display, screening, and unwanted-call controls where supported.
Smarter call routing
Call forwarding, simultaneous ring, sequential ring, hunt groups, and business-hour schedules.
Voicemail that follows you
Business voicemail with voicemail-to-email and voicemail-to-text options on eligible plans.
Business numbers
Local and toll-free options, eligible number porting, and assignments by team or location.
Calling options
Domestic and international calling choices matched to how and where your business communicates.
Office-to-mobile reach
Forward important calls to remote or mobile users and keep key teams reachable.
Business continuity
After-hours, overflow, and alternate-destination routing for important business lines.
We will document what is included before you approve service—features, equipment, numbers, porting, emergency-calling information, installation, and recurring charges. Some features are plan- or location-dependent.
The right starting point
Broadlink Voice or Unified Communications?
Some businesses need dependable calling. Others need calling, chat, meetings, presence, contact-center tools, and deeper collaboration in one environment. Broadlink will help define the right fit.
Explore Unified Communications ->Broadlink VoiceFocused digital business calling with the features and number plan your locations require.
Broadlink UC powered by 3CXCalling, apps, queues, meetings, messaging, and broader customer communications.
Microsoft Teams PhoneBusiness calling aligned to a Microsoft 365 and Teams environment.
Combined designDifferent locations or teams can follow different service paths within one Broadlink relationship.
Broadlink delivery
From discovery through activation.
A clear voice deployment starts before any number is moved or device is configured.
Requirements
Document locations, users, numbers, call flows, devices, and business hours.
Service plan
Define features, routing, number strategy, devices, and continuity requirements.
Activation
Coordinate setup, testing, number porting, user readiness, and cutover.
Ongoing care
Manage service questions, changes, troubleshooting, and future growth.
Start with the conversation
Tell us how your business uses the phone today.
Bring the locations, numbers, users, and calling workflows. Broadlink will help shape the right digital voice solution.